Privacy Policy

This Privacy Policy describes how LYDovate ("we", "our", or "us") collects, uses, and shares your personal information when you use our ViolaRead system, which includes the ViolaRead browser extension and web application.

INFORMATION WE COLLECT

When you use ViolaRead, we collect several types of information:

  • Account Information: When you create an account, we collect your email address through Google authentication.
  • Usage Information: We collect data about how you interact with our services, including features you use, pages you visit, and actions you take when using the ViolaRead browser extension and web application.
  • Device Information: We collect information about your device, including browser type, operating system, and screen settings that help us optimize your reading experience.
  • Content Information: When you use the browser extension, it processes text from web pages you visit solely to provide readability enhancement features. This content is processed locally on your device where possible and is not permanently stored by us.
  • Subscription Information: If you subscribe to a paid plan, we collect and store information about your subscription status and history. Payment details are processed by Stripe and not stored directly by us.

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • Providing, maintaining, and improving the ViolaRead services
  • Processing your subscriptions and managing your account
  • Analyzing usage patterns to enhance feature functionality and user experience
  • Detecting and addressing technical issues, bugs, or security concerns
  • Communicating with you about your account, updates, or service changes
  • Enforcing our terms, including geoblocking restrictions where applicable

HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, including:
    • Google (for authentication)
    • Stripe (for payment processing)
    • Firebase/Firestore (for data storage)
    • PostHog (for analytics)
    • Vercel (for application hosting)
  • Legal Requirements: When required by law, such as in response to a subpoena, legal process, or to comply with legal obligations.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties or share it with unauthorized entities for marketing purposes.

DATA SECURITY

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your information for as long as your account is active or as needed to provide you with our services. We may retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update your personal information
  • Delete your personal information
  • Export your data in a portable format
  • Object to certain processing of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@lydovate.com.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in countries other than your country of residence. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the applicable age of consent in their jurisdiction. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age, we will take steps to delete that information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at privacy@lydovate.com.

Last updated: March 3, 2025

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